Cancellation, Exchange & Return Policy
The Cancellation Policy and Exchange & Return Policy will be applicable to the Customer’s purchase of the Goods.
Severance
If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Terms and Conditions.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Indian Judiciary system..
General
1.1 Goods delivered to or collected by the customer are non-refundable and exchangeable. All goods must be checked by the customer and/or authorized recipient upon receipt of delivery of the same.
Return and Exchange of Goods
2.1 The customer may return defect items where such defect is caused by the manufacturer and obtain a like for like replacement of the item. If the said item is unavailable, the customer is allowed to exchange the item for a different item of the same or similar value.
2.2 The customer should notify the company of the exact quantity of goods which is missing from the delivery (if any) and/or the extent of the defect to the goods within three (3) days from the delivery date.
2.3 The Terms and Conditions in this Clause 2 shall be considered null and void where:-
(a) the customer fails to provide notification as required in clause 2.2 to the Company;
(b) the customer fails to provide the defect goods to the Company in exchange if requested. All defects and/or broken goods have to be inspected by the Company’s employees prior to any exchange of the goods if requested.
Refund
3.1 Should the customer not be satisfied with the return and exchange of the defect goods; the customer is allowed to request for a refund of the value of the defect goods.
3.2 The refund should be the value of the defective goods.
Amended Orders
4.1 Cancellation is not allowed once payment has been made.
4.2 The customer may amend any order up to seven (7) days before the requested delivery date.
4.3 Should there be any changes to delivery less than seven (7) days from the requested delivery date, INR2000 will be charged to the customer for rescheduling.